Please be aware that one of our third-party suppliers will be carrying out some planned maintenance in the evening of Sunday 13th September, into Monday 14th. Between 22:00 - 01:00, the following services will be impacted for up to 120 minutes:
- Inbound & outbound payments - Debit card transactions online, in-store and via Google Pay - Access to debit card transaction history via the Bank app, Online Banking and our automated customer service phone line
We apologise for any inconvenience caused.
Posted Sep 09, 2026 - 15:47 BST
This scheduled maintenance affects: Zempler Bank app, Zempler Online Banking, Customer Service phone line, Receiving money, Sending money, Debit card, and Google Pay.