All Systems Operational
About This Site
Service status
Please note, this page will only be updated Monday to Friday (excluding bank holidays), 9am to 5pm.
Customer communication
Operational
Zempler Bank app
Operational
Zempler Online Banking
Operational
Customer Service phone line
Operational
Credit management team phone line
Operational
Receiving money
Operational
International payments
Operational
Post Office banking services
Operational
Sending money
Operational
Direct Debits and bill payments
Operational
Debit card
Operational
Credit card
Operational
New applications
Operational
Documents in review
Operational
APIs
Operational
Social media
Operational
Partner portal
Operational
Batch uploads
Operational
Reporting
Operational
Google Pay
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Payments, App & Online Banking Feb 16, 2026 21:30 - Feb 17, 2026 02:00 GMT
Please be aware that we have some planned maintenance in the evening of Monday 16th into the early hours of Tuesday 17th. Between 21:30 - 02:00 the following services may be impacted:
* Inbound & outbound payments
* Access to the Bank app & Online Banking
* Access to Open Banking
* Access to our automated customer service phone line
We apologise for any inconvenience caused.
Posted on Feb 13, 2026 - 17:04 GMT
* Inbound & outbound payments
* Access to the Bank app & Online Banking
* Access to Open Banking
* Access to our automated customer service phone line
We apologise for any inconvenience caused.
Posted on Feb 13, 2026 - 17:04 GMT