All Systems Operational
About This Site
Service status
Please note, this page will only be updated Monday to Friday (excluding bank holidays), 9am to 5pm.
Customer communication
Operational
Zempler Bank app
Operational
Zempler Online Banking
Operational
Customer Service phone line
Operational
Credit management team phone line
Operational
Receiving money
Operational
International payments
Operational
Post Office banking services
Operational
Sending money
Operational
Direct Debits and bill payments
Operational
Debit card
Operational
Credit card
Operational
New applications
Operational
Documents in review
Operational
APIs
Operational
Social media
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Operational
Partner portal
Operational
Batch uploads
Operational
Reporting
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Payments, App & Online Banking Jun 2, 2025 00:00-01:30 BST
Please be aware that one of our third party providers will be carrying out some planned maintenance in the early hours of Monday 2nd June. Between 00:00 – 01:30 the following services may be affected for up to 60 minutes:
- Inbound & outbound payments
- Debit card payments in-store & online
- Debit card transaction history via Bank app, Online Banking and the automated customer service phone lines
We apologise for any inconvenience caused.
Posted on May 21, 2025 - 10:27 BST
- Inbound & outbound payments
- Debit card payments in-store & online
- Debit card transaction history via Bank app, Online Banking and the automated customer service phone lines
We apologise for any inconvenience caused.
Posted on May 21, 2025 - 10:27 BST