All Systems Operational
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Service status
Please note, this page will only be updated Monday to Friday (excluding bank holidays), 9am to 5pm.
Customer communication
Operational
Zempler Bank app
Operational
Zempler Online Banking
Operational
Customer Service phone line
Operational
Credit management team phone line
Operational
Receiving money
Operational
International payments
Operational
Post Office banking services
Operational
Sending money
Operational
Direct Debits and bill payments
Operational
Debit card
Operational
Credit card
Operational
New applications
Operational
Documents in review
Operational
APIs
Operational
Social media
Operational
Partner portal
Operational
Batch uploads
Operational
Reporting
Operational
Google Pay
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Payments, App & Online Banking Mar 1, 2026 22:00 - Mar 2, 2026 02:00 GMT
Please be aware that one of our 3rd party suppliers has some planned maintenance on Sunday 1st March into Monday 2nd March. Between 22:00 - 02:00, the following services will be unavailable for up to 120 minutes:
- Inbound & outbound payments
- Access to the Bank app & Online Banking
- Debit card payments in-store & online
- Access to Debit transaction history via our automated customer service phone line, Bank app or Online Banking
We apologise for any inconvenience caused.
Posted on Feb 23, 2026 - 12:18 GMT
- Inbound & outbound payments
- Access to the Bank app & Online Banking
- Debit card payments in-store & online
- Access to Debit transaction history via our automated customer service phone line, Bank app or Online Banking
We apologise for any inconvenience caused.
Posted on Feb 23, 2026 - 12:18 GMT