Completed -
The scheduled maintenance has been completed.
Apr 26, 04:49 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 22:00 BST
Scheduled -
Please be aware we have planned maintenance on the evening of Friday 25th April from 10pm until the morning of Saturday 26th April 8am.
During this time, the following services will be affected: - Bank app & Online Banking access - Our phone service for logging lost or stolen cards will continue to operate during this time. However, you may not be able to self-serve on the platform when calling. - Inbound and outbound payments – If you’re planning on sending or receiving a payment, we recommend doing this before 10pm on Friday 25th April. Any payments made during the affected time slot will be processed when our services are back up and running at around 8am. Some online purchases that require 3D Secure two-step authentication may be intermittently available. We may send you a one-time password via SMS rather than asking you to approve in-app. - New Applications - Open Banking - Some customer emails & SMS
Card purchases and ATM withdrawals will operate normally during the maintenance.
Thank you for your patience. We apologise for any inconvenience caused.
Apr 22, 14:39 BST