Please be aware that one of our third-party providers will be carrying out some planned maintenance on the evening of Tuesday 14th July, into the early hours of Wednesday. Between 22:00 - 01:00, the following services will be impacted for up to 120 minutes:
- Inbound and outbound payments - Debit card transactions in-store, online and via Google Pay - Debit card transaction history via Bank app, Online Banking and our automated customer service phone line
We apologise for any inconvenience caused.
Posted Jul 08, 2026 - 15:29 BST
This scheduled maintenance affects: Zempler Bank app, Zempler Online Banking, Customer Service phone line, Receiving money, Sending money, Debit card, and Google Pay.