Payments, app and Online Banking maintenance

Scheduled for Oct 20, 22:30 BST  -  Oct 21, 01:00 BST

Scheduled

Please be aware that one of our third-party providers will be carrying out some planned maintenance in the evening of Tuesday 20th October, into the early hours of Wednesday 21st. Between 22:30 - 01:00, the following services will be impacted for up to 90 minutes:

- Inbound and outbound payments
- In-store and online payments (including 3DS)
- Transaction history via the Bank app, Online Banking and our automated customer service phone line

We apologise for any inconvenience caused.
Posted Oct 12, 2026 - 18:43 BST
This scheduled maintenance affects: Zempler Bank app, Zempler Online Banking, Customer Service phone line, Receiving money, Sending money, and Debit card.