Payments, App & Online Banking

Scheduled for Sep 8, 22:00 BST  -  Sep 9, 05:00 BST

Scheduled

Please be aware that one of our third-party suppliers will be carrying out some planned maintenance in the evening of Tuesday 8th September, into Wednesday 9th. Between 22:00 - 05:00, the following services will be impacted for up to 45 minutes:

- Inbound & outbound payments
- Debit card transactions online, in-store and via Google Pay
- Access to debit card transaction history via the Bank app, Online Banking and our automated customer service phone line

We apologise for any inconvenience caused.
Posted Sep 07, 2026 - 17:01 BST
This scheduled maintenance affects: Zempler Bank app, Zempler Online Banking, Customer Service phone line, Receiving money, Sending money, Debit card, and Google Pay.