Payments, App & Online Banking and other services

Scheduled Maintenance Report for Zempler Bank

Completed

The scheduled maintenance has been completed.
Posted Nov 26, 2025 - 02:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 25, 2025 - 21:00 GMT

Scheduled

Please be aware that we'll be carrying out some planned maintenance in the evening of Tuesday 25th November, into the early hours of Wednesday 26th. Between 21:00 Tuesday - 02:00 Wednesday, the following services will be impacted for up to 60 minutes:
- Inbound & outbound payments

The following services may be impacted for up to 10 minutes:
- Access to Online Banking & Bank app
- Access to our automated customer service phone line (note, the lost & stolen line will still be open)
- New applications
- Customer communications (Email & SMS)

We apologise for any inconvenience caused.
Posted Nov 24, 2025 - 16:48 GMT
This scheduled maintenance affected: Customer communication, Zempler Bank app, Zempler Online Banking, Customer Service phone line, Receiving money, Sending money, and New applications.