In-store payments (specific merchants)

Incident Report for Zempler Bank

Investigating

We're currently aware of an issue where customers are unable to make payments in the following stores:

- Marks and Spencer
- B&M
- Home Bargains

We're working on a fix as a priority and apologise for any inconvenience caused.

Posted Oct 15, 2026 - 12:55 BST

This incident affects: Debit card.