Credit card PIN delay

Incident Report for Zempler Bank

Resolved

This incident has been resolved.

Posted Jan 07, 2026 - 10:54 GMT

Monitoring

We’re aware of a delay in the arrival of credit card PIN mailers. The issue has now been resolved, and any delayed post should reach you soon. We apologise for any inconvenience this may have caused.

Posted Dec 19, 2025 - 10:35 GMT

This incident affected: Customer communication.