Monitoring - We’re aware of a delay in the arrival of credit card PIN mailers. The issue has now been resolved, and any delayed post should reach you soon. We apologise for any inconvenience this may have caused.
Dec 19, 2025 - 10:35 GMT
Dec 19, 2025 - 10:35 GMT
About This Site
Service status
Please note, this page will only be updated Monday to Friday (excluding bank holidays), 9am to 5pm.
Customer communication
Degraded Performance
Zempler Bank app
Operational
Zempler Online Banking
Operational
Customer Service phone line
Operational
Credit management team phone line
Operational
Receiving money
Operational
International payments
Operational
Post Office banking services
Operational
Sending money
Operational
Direct Debits and bill payments
Operational
Debit card
Operational
Credit card
Operational
New applications
Operational
Documents in review
Operational
APIs
Operational
Social media
Operational
Partner portal
Operational
Batch uploads
Operational
Reporting
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance