All Systems Operational

About This Site

Service status

Please note, this page will only be updated Monday to Friday (excluding bank holidays), 9am to 5pm.

Customer communication Operational
Zempler Bank app Operational
Zempler Online Banking Operational
Customer Service phone line Operational
Credit management team phone line Operational
Receiving money Operational
International payments Operational
Post Office banking services Operational
Sending money Operational
Direct Debits and bill payments Operational
Debit card Operational
Credit card Operational
New applications Operational
Documents in review Operational
APIs Operational
Social media ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 20, 2025

No incidents reported today.

Feb 19, 2025

No incidents reported.

Feb 18, 2025

No incidents reported.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025

No incidents reported.

Feb 12, 2025
Resolved - This incident has been resolved.
Feb 12, 13:08 GMT
Identified - We're currently experiencing issues with online transactions, which means that some purchases online are not working. Our team are working on fixing this as a matter of urgency. We're very sorry for any inconvenience caused.
Feb 12, 09:34 GMT
Feb 11, 2025

No incidents reported.

Feb 10, 2025
Resolved - This incident has been resolved.
Feb 10, 13:39 GMT
Identified - Identified
Feb 10, 13:38 GMT
Investigating - Test message
Feb 10, 13:37 GMT
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.